Staff Spotlights is a new feature that will showcase Oasis staff members. We want to give you a glimpse into what we do and, therefore, how we do our best to help our patients. We hope you enjoy this first installment.
What do Patient Advocates do?
Patient Advocates are basically the liaison between providers, the therapist, and patients for continuity of care. So, on any given day, PatientAdvocates might:
- assist patients in finding long term care
- answer patient questions with medication issues and provide viable solutions
- conduct patient follow-up to ensure patients are compliant with their treatment plan
- meet with drug company representatives to ensure patients have medication samples if
- needed to help reduce patient costs
- obtain prior authorizations
- work on medication refills
- manage patients who have not been seen in over 30 days
What is a typical day like for you?
While no two days are completely alike, I may start my day by running reports for all providers to ensure patient safety (due to overmedication and drug to drug interaction, for example). I then might identify and call patients who may have missed appointments and schedule patients for follow-up visits and therapy sessions. Other parts of my day include: swabbing patients for Genesite testing (for accurate medication metabolization); assist providers with Emergency Petitions; follow-up on patients that have been admitted to hospitals; and/or liaise with insurance representatives and patients for first appointments.
What do you find most rewarding about Oasis?
For me, building relationships with patients is so important because patients call in crisis and we are hopefully able to make a difference — especially by giving guidance and emotional support. A patient’s transformation from crisis to stabilization is the most rewarding.
What would you tell someone who is considering getting help with a mental health issue?
Mental Health is very important and there is nothing to be ashamed of.
Vivian started her nursing career in 2000, continuing her studies in nursing, completing advanced degrees in Nursing Leadership and Management, as well as in Family Psychiatry and Mental Health. Vivian is a Board-Certified Family Psychiatry Nurse Practitioner and is licensed in Maryland and Washington D.C. Her previous experience includes work in hospice care, medical surgery, community health, in-patient hospital, out-patient clinics, pediatrics, as well as mental health settings.
At Oasis, Vivian is involved in the entire continuum of care, qualified to diagnose and treat a wide array of mental health conditions across the entire lifespan. Vivian believes in forging relationships with people to not only understand their mental and health needs and goals, but also work collaboratively with patients to develop a plan to achieve their best possible state of health.
Mr. Perritt received his bachelors of science in nursing degree from the University of Maryland. He completed his masters of science in nursing at the University of South Alabama, concentrating in psychiatric nursing across the lifespan. Mr. Perritt spent 12 years as a psychiatric nurse at Johns Hopkins Hospital working on an in-patient unit specializing in eating and mood disorders.
His clinical experience includes work with children and veterans. He is a board-certified, registered nurse practitioner in psychiatric mental health.