Staff Spotlights is a feature that will showcase Oasis staff members.
We want to give you a glimpse into what we do and, therefore, how we do our best to help our patients.
Oasis staff attended this year’s NAMI Gala.
What exactly do you do at Oasis?
I am a mental health therapist with a passion for supporting a person’s desired growth. I enjoy the opportunity to work with children, adolescents, and adults. I have additional training in working with young children and their caregivers, so I also enjoy working with families with young children together.
Why did you choose to work in this field? With children?
I chose to work in this field since I feel that children and families can walk through difficulties and challenges together — coming out with greater skills, connection, and fulfillment. I believe that each person is worthy and capable to grow through the counseling experience…that everyone has what they need within them already to make the desired changes. I also believe in connecting with others, honoring each person’s goals and finding ways to have fun! Therapy is a tool to help someone achieve desired changes.
What has been your most rewarding moment while working at Oasis?
Goodbyes have been the most rewarding moments for me at Oasis. It is a gift for a person to be ready to move on from my services because they have a new way of experiencing and managing what has been happening for them. Goodbyes can be difficult, but always rewarding!
Dr. Brian Richards is a member of the Oasis Team and provides comprehensive diagnostic and treatment testing in a 60-minute format.
The testing is covered by most insurance (with follow-up in two weeks) and, more importantly, it provides patients with an extensive report that helps their providers better understand and be helpful to them. An addendum for patients’ Primary Care Doctor is also provided.
This testing will also help patients better understand what we are learning about the mind and brain and how they can bring this knowledge into their lives in a meaningful way.
What do Patient Advocates do?
Patient Advocates are basically the liaison between providers, the therapist, and patients for continuity of care. So, on any given day, PatientAdvocates might:
- assist patients in finding long term care
- answer patient questions with medication issues and provide viable solutions
- conduct patient follow-up to ensure patients are compliant with their treatment plan
- meet with drug company representatives to ensure patients have medication samples if
- needed to help reduce patient costs
- obtain prior authorizations
- work on medication refills
- manage patients who have not been seen in over 30 days
What is a typical day like for you?
While no two days are completely alike, I may start my day by running reports for all providers to ensure patient safety (due to overmedication and drug to drug interaction, for example). I then might identify and call patients who may have missed appointments and schedule patients for follow-up visits and therapy sessions. Other parts of my day include: swabbing patients for Genesite testing (for accurate medication metabolization); assist providers with Emergency Petitions; follow-up on patients that have been admitted to hospitals; and/or liaise with insurance representatives and patients for first appointments.
What do you find most rewarding about Oasis?
For me, building relationships with patients is so important because patients call in crisis and we are hopefully able to make a difference — especially by giving guidance and emotional support. A patient’s transformation from crisis to stabilization is the most rewarding.
What would you tell someone who is considering getting help with a mental health issue?
Mental Health is very important and there is nothing to be ashamed of.